Does Compassion Always Lead to Forgiveness? Impact of the Mechanism of Compassion Before Service Failure on Consumer Forgiveness.

Zhang Y, Jiang X

Open source

DOI
10.1002/ijop.70236
Published
2026 Aug
Container
International journal of psychology : Journal international de psychologie
Publisher
Not recorded
Open access
unknown

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BibTeX

@article{allodium:10.1002/ijop.70236,
  title = {Does Compassion Always Lead to Forgiveness? Impact of the Mechanism of Compassion Before Service Failure on Consumer Forgiveness.},
  author = {Zhang Y and Jiang X},
  year = {2026},
  journal = {International journal of psychology : Journal international de psychologie},
  doi = {10.1002/ijop.70236},
  url = {https://doi.org/10.1002/ijop.70236}
}

RIS

TY  - JOUR
TI  - Does Compassion Always Lead to Forgiveness? Impact of the Mechanism of Compassion Before Service Failure on Consumer Forgiveness.
AU  - Zhang Y
AU  - Jiang X
PY  - 2026
JO  - International journal of psychology : Journal international de psychologie
DO  - 10.1002/ijop.70236
UR  - https://doi.org/10.1002/ijop.70236
ER  - 

APA

Y, Z., & X, J. (2026). Does Compassion Always Lead to Forgiveness? Impact of the Mechanism of Compassion Before Service Failure on Consumer Forgiveness.. International journal of psychology : Journal international de psychologie. https://doi.org/10.1002/ijop.70236

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