Does Enterprise Architecture Support Customer Experience Improvement? Towards a Conceptualization in Digital Transformation Context
- DOI
- 10.1007/978-3-030-49418-6_28
- Published
- 2020
- Container
- Lecture Notes in Business Information Processing
- Publisher
- Springer International Publishing
- Open access
- unknown
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uncertain Score 64/100 under policy 1.0.0. This is a metadata assessment, not a judgment of the paper's conclusions.
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Cite this work
BibTeX
@article{allodium:10.1007/978-3-030-49418-6_28,
title = {Does Enterprise Architecture Support Customer Experience Improvement? Towards a Conceptualization in Digital Transformation Context},
author = {Mouaad Hafsi and Saïd Assar},
year = {2020},
journal = {Lecture Notes in Business Information Processing},
doi = {10.1007/978-3-030-49418-6_28},
url = {https://doi.org/10.1007/978-3-030-49418-6_28}
}RIS
TY - JOUR TI - Does Enterprise Architecture Support Customer Experience Improvement? Towards a Conceptualization in Digital Transformation Context AU - Mouaad Hafsi AU - Saïd Assar PY - 2020 JO - Lecture Notes in Business Information Processing DO - 10.1007/978-3-030-49418-6_28 UR - https://doi.org/10.1007/978-3-030-49418-6_28 ER -
APA
Hafsi, M., & Assar, S. (2020). Does Enterprise Architecture Support Customer Experience Improvement? Towards a Conceptualization in Digital Transformation Context. Lecture Notes in Business Information Processing. https://doi.org/10.1007/978-3-030-49418-6_28
Source records
- crossref · retrieved 2026-09-26T03:09:24.097Z