CEA-TM: A Customer Experience Analysis Framework Based on Contextual-Aware Topic Modeling Approach

Ariona Shashaj, Davide Stirparo, Mohammad Kazemi

Open source

DOI
10.1007/978-3-030-79150-6_52
Published
2021
Container
IFIP Advances in Information and Communication Technology
Publisher
Springer International Publishing
Open access
unknown

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BibTeX

@article{allodium:10.1007/978-3-030-79150-6_52,
  title = {CEA-TM: A Customer Experience Analysis Framework Based on Contextual-Aware Topic Modeling Approach},
  author = {Ariona Shashaj and Davide Stirparo and Mohammad Kazemi},
  year = {2021},
  journal = {IFIP Advances in Information and Communication Technology},
  doi = {10.1007/978-3-030-79150-6_52},
  url = {https://doi.org/10.1007/978-3-030-79150-6_52}
}

RIS

TY  - JOUR
TI  - CEA-TM: A Customer Experience Analysis Framework Based on Contextual-Aware Topic Modeling Approach
AU  - Ariona Shashaj
AU  - Davide Stirparo
AU  - Mohammad Kazemi
PY  - 2021
JO  - IFIP Advances in Information and Communication Technology
DO  - 10.1007/978-3-030-79150-6_52
UR  - https://doi.org/10.1007/978-3-030-79150-6_52
ER  - 

APA

Shashaj, A., Stirparo, D., & Kazemi, M. (2021). CEA-TM: A Customer Experience Analysis Framework Based on Contextual-Aware Topic Modeling Approach. IFIP Advances in Information and Communication Technology. https://doi.org/10.1007/978-3-030-79150-6_52

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