Maximizing Customer Satisfaction in Sheet Metal Processing: A Strategic Application of the Customer Health Score

Greta Tjaden, Annika Baier, Maureen Strache, Cornelia Regelmann, Anne Meyer

Open source

DOI
10.1007/978-3-031-43666-6_10
Published
2023
Container
IFIP Advances in Information and Communication Technology
Publisher
Springer Nature Switzerland
Open access
unknown

Credibility signals

uncertain Score 64/100 under policy 1.0.0. This is a metadata assessment, not a judgment of the paper's conclusions.

Show all credibility signals

Cite this work

BibTeX

@article{allodium:10.1007/978-3-031-43666-6_10,
  title = {Maximizing Customer Satisfaction in Sheet Metal Processing: A Strategic Application of the Customer Health Score},
  author = {Greta Tjaden and Annika Baier and Maureen Strache and Cornelia Regelmann and Anne Meyer},
  year = {2023},
  journal = {IFIP Advances in Information and Communication Technology},
  doi = {10.1007/978-3-031-43666-6_10},
  url = {https://doi.org/10.1007/978-3-031-43666-6_10}
}

RIS

TY  - JOUR
TI  - Maximizing Customer Satisfaction in Sheet Metal Processing: A Strategic Application of the Customer Health Score
AU  - Greta Tjaden
AU  - Annika Baier
AU  - Maureen Strache
AU  - Cornelia Regelmann
AU  - Anne Meyer
PY  - 2023
JO  - IFIP Advances in Information and Communication Technology
DO  - 10.1007/978-3-031-43666-6_10
UR  - https://doi.org/10.1007/978-3-031-43666-6_10
ER  - 

APA

Tjaden, G., Baier, A., Strache, M., Regelmann, C., & Meyer, A. (2023). Maximizing Customer Satisfaction in Sheet Metal Processing: A Strategic Application of the Customer Health Score. IFIP Advances in Information and Communication Technology. https://doi.org/10.1007/978-3-031-43666-6_10

Source records