The psychological and emotional factors of gamification and customer experience. A systematic literature review and future research agenda.

Saha R, Jangbahadur U, Israney RS, Sinha M, Ahlawat S, Akram U, Su X.

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DOI: 10.1016/j.actpsy.2025.105659
Published: 2025-10-06
Container: Acta Psychol (Amst)
Publisher: Not recorded
Open access: no

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Cite this work

BibTeX

@article{allodium:10.1016/j.actpsy.2025.105659,
  title = {The psychological and emotional factors of gamification and customer experience. A systematic literature review and future research agenda.},
  author = {Saha R and  Jangbahadur U and  Israney RS and  Sinha M and  Ahlawat S and  Akram U and  Su X.},
  year = {2025},
  journal = {Acta Psychol (Amst)},
  doi = {10.1016/j.actpsy.2025.105659},
  url = {https://doi.org/10.1016/j.actpsy.2025.105659}
}

RIS

TY  - JOUR
TI  - The psychological and emotional factors of gamification and customer experience. A systematic literature review and future research agenda.
AU  - Saha R
AU  -  Jangbahadur U
AU  -  Israney RS
AU  -  Sinha M
AU  -  Ahlawat S
AU  -  Akram U
AU  -  Su X.
PY  - 2025
JO  - Acta Psychol (Amst)
DO  - 10.1016/j.actpsy.2025.105659
UR  - https://doi.org/10.1016/j.actpsy.2025.105659
ER  -

APA

R, S., U, J., RS, I., M, S., S, A., U, A., & X., S. (2025). The psychological and emotional factors of gamification and customer experience. A systematic literature review and future research agenda.. Acta Psychol (Amst). https://doi.org/10.1016/j.actpsy.2025.105659

Source records

europe-pmc · retrieved 2026-09-25T14:01:49.121Z
doaj · retrieved 2026-09-25T14:01:49.132Z