Service quality measurement model integrating an extended SERVQUAL model and a hybrid decision support system
- DOI
- 10.1016/j.iedeen.2019.04.004
- Published
- 2019-09
- Container
- European Research on Management and Business Economics
- Publisher
- Elsevier BV
- Open access
- unknown
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Cite this work
BibTeX
@article{allodium:10.1016/j.iedeen.2019.04.004,
title = {Service quality measurement model integrating an extended SERVQUAL model and a hybrid decision support system},
author = {Abteen Ijadi Maghsoodi and Abbas Saghaei and Ashkan Hafezalkotob},
year = {2019},
journal = {European Research on Management and Business Economics},
doi = {10.1016/j.iedeen.2019.04.004},
url = {https://doi.org/10.1016/j.iedeen.2019.04.004}
}RIS
TY - JOUR TI - Service quality measurement model integrating an extended SERVQUAL model and a hybrid decision support system AU - Abteen Ijadi Maghsoodi AU - Abbas Saghaei AU - Ashkan Hafezalkotob PY - 2019 JO - European Research on Management and Business Economics DO - 10.1016/j.iedeen.2019.04.004 UR - https://doi.org/10.1016/j.iedeen.2019.04.004 ER -
APA
Maghsoodi, A. I., Saghaei, A., & Hafezalkotob, A. (2019). Service quality measurement model integrating an extended SERVQUAL model and a hybrid decision support system. European Research on Management and Business Economics. https://doi.org/10.1016/j.iedeen.2019.04.004
Source records
- crossref · retrieved 2026-09-26T03:24:28.894Z