A scale assessing team-based job performance in a customer-oriented environment

Karen Norman Kennedy, Felicia G Lassk, Mary B Burns

Open source

DOI: 10.1016/s1084-8568(01)00033-5
Published: 2001-01
Container: Journal of Quality Management
Publisher: Elsevier BV
Open access: unknown

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Cite this work

BibTeX

@article{allodium:10.1016/s1084-8568-01-00033-5,
  title = {A scale assessing team-based job performance in a customer-oriented environment},
  author = {Karen Norman Kennedy and Felicia G Lassk and Mary B Burns},
  year = {2001},
  journal = {Journal of Quality Management},
  doi = {10.1016/s1084-8568(01)00033-5},
  url = {https://doi.org/10.1016/s1084-8568(01)00033-5}
}

RIS

TY  - JOUR
TI  - A scale assessing team-based job performance in a customer-oriented environment
AU  - Karen Norman Kennedy
AU  - Felicia G Lassk
AU  - Mary B Burns
PY  - 2001
JO  - Journal of Quality Management
DO  - 10.1016/s1084-8568(01)00033-5
UR  - https://doi.org/10.1016/s1084-8568(01)00033-5
ER  -

APA

Kennedy, K. N., Lassk, F. G., & Burns, M. B. (2001). A scale assessing team-based job performance in a customer-oriented environment. Journal of Quality Management. https://doi.org/10.1016/s1084-8568(01)00033-5

Source records

crossref · retrieved 2026-09-25T20:51:45.934Z