RETRACTED ARTICLE: Service-Oriented High-Performance Work Practices as Predictors of Retail Employees’ Work Engagement and Service Climate Perceptions

Theuns Kotzé, Pierre Mostert

DOI: 10.1080/15332969.2021.1947084
Published: 2021-07-22
Container: Services Marketing Quarterly
Publisher: Informa UK Limited
Open access: unknown

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Cite this work

BibTeX

@article{allodium:10.1080/15332969.2021.1947084,
  title = {RETRACTED ARTICLE: Service-Oriented High-Performance Work Practices as Predictors of Retail Employees’ Work Engagement and Service Climate Perceptions},
  author = {Theuns Kotzé and Pierre Mostert},
  year = {2021},
  journal = {Services Marketing Quarterly},
  doi = {10.1080/15332969.2021.1947084},
  url = {https://doi.org/10.1080/15332969.2021.1947084}
}

RIS

TY  - JOUR
TI  - RETRACTED ARTICLE: Service-Oriented High-Performance Work Practices as Predictors of Retail Employees’ Work Engagement and Service Climate Perceptions
AU  - Theuns Kotzé
AU  - Pierre Mostert
PY  - 2021
JO  - Services Marketing Quarterly
DO  - 10.1080/15332969.2021.1947084
UR  - https://doi.org/10.1080/15332969.2021.1947084
ER  -

APA

Kotzé, T., & Mostert, P. (2021). RETRACTED ARTICLE: Service-Oriented High-Performance Work Practices as Predictors of Retail Employees’ Work Engagement and Service Climate Perceptions. Services Marketing Quarterly. https://doi.org/10.1080/15332969.2021.1947084

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crossref · retrieved 2026-09-25T22:56:49.215Z