Evaluating administrative service quality in public hospitals: a SERVPERF-based study in Portugal
- DOI
- 10.1108/ijhcqa-02-2026-0040
- Published
- 2026-09-21
- Container
- International Journal of Health Care Quality Assurance
- Publisher
- Emerald
- Open access
- unknown
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Cite this work
BibTeX
@article{allodium:10.1108/ijhcqa-02-2026-0040,
title = {Evaluating administrative service quality in public hospitals: a SERVPERF-based study in Portugal},
author = {Inês Maceira and Ana I. Melo and Gonçalo Santinha},
year = {2026},
journal = {International Journal of Health Care Quality Assurance},
doi = {10.1108/ijhcqa-02-2026-0040},
url = {https://doi.org/10.1108/ijhcqa-02-2026-0040}
}RIS
TY - JOUR TI - Evaluating administrative service quality in public hospitals: a SERVPERF-based study in Portugal AU - Inês Maceira AU - Ana I. Melo AU - Gonçalo Santinha PY - 2026 JO - International Journal of Health Care Quality Assurance DO - 10.1108/ijhcqa-02-2026-0040 UR - https://doi.org/10.1108/ijhcqa-02-2026-0040 ER -
APA
Maceira, I., Melo, A. I., & Santinha, G. (2026). Evaluating administrative service quality in public hospitals: a SERVPERF-based study in Portugal. International Journal of Health Care Quality Assurance. https://doi.org/10.1108/ijhcqa-02-2026-0040
Source records
- crossref · retrieved 2026-11-10T14:15:26.644Z