How sensory marketing affects perceived service quality and customer satisfaction: study in Vietnam public hospitals
- DOI
- 10.1108/jhom-03-2024-0125
- Published
- 2024-12-11
- Container
- Journal of Health Organization and Management
- Publisher
- Emerald
- Open access
- unknown
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Cite this work
BibTeX
@article{allodium:10.1108/jhom-03-2024-0125,
title = {How sensory marketing affects perceived service quality and customer satisfaction: study in Vietnam public hospitals},
author = {Viet An Tran and Que Nhi Tran and Ha My Doan and Gia Long La and Tien Duc Vu and Thi Huyen Pham},
year = {2024},
journal = {Journal of Health Organization and Management},
doi = {10.1108/jhom-03-2024-0125},
url = {https://doi.org/10.1108/jhom-03-2024-0125}
}RIS
TY - JOUR TI - How sensory marketing affects perceived service quality and customer satisfaction: study in Vietnam public hospitals AU - Viet An Tran AU - Que Nhi Tran AU - Ha My Doan AU - Gia Long La AU - Tien Duc Vu AU - Thi Huyen Pham PY - 2024 JO - Journal of Health Organization and Management DO - 10.1108/jhom-03-2024-0125 UR - https://doi.org/10.1108/jhom-03-2024-0125 ER -
APA
Tran, V. A., Tran, Q. N., Doan, H. M., La, G. L., Vu, T. D., & Pham, T. H. (2024). How sensory marketing affects perceived service quality and customer satisfaction: study in Vietnam public hospitals. Journal of Health Organization and Management. https://doi.org/10.1108/jhom-03-2024-0125
Source records
- crossref · retrieved 2026-09-26T04:51:44.136Z