iHelp: an intelligent online helpdesk system.
- DOI
- 10.1109/tsmcb.2010.2049352
- Published
- 2011 Feb
- Container
- IEEE transactions on systems, man, and cybernetics. Part B, Cybernetics : a publication of the IEEE Systems, Man, and Cybernetics Society
- Publisher
- Not recorded
- Open access
- unknown
Credibility signals
limited evidence Score 43/100 under policy 1.0.0. This is a metadata assessment, not a judgment of the paper's conclusions.
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Cite this work
BibTeX
@article{allodium:10.1109/tsmcb.2010.2049352,
title = {iHelp: an intelligent online helpdesk system.},
author = {Wang D and Li T and Zhu S and Gong Y},
year = {2011},
journal = {IEEE transactions on systems, man, and cybernetics. Part B, Cybernetics : a publication of the IEEE Systems, Man, and Cybernetics Society},
doi = {10.1109/tsmcb.2010.2049352},
url = {https://doi.org/10.1109/tsmcb.2010.2049352}
}RIS
TY - JOUR TI - iHelp: an intelligent online helpdesk system. AU - Wang D AU - Li T AU - Zhu S AU - Gong Y PY - 2011 JO - IEEE transactions on systems, man, and cybernetics. Part B, Cybernetics : a publication of the IEEE Systems, Man, and Cybernetics Society DO - 10.1109/tsmcb.2010.2049352 UR - https://doi.org/10.1109/tsmcb.2010.2049352 ER -
APA
D, W., T, L., S, Z., & Y, G. (2011). iHelp: an intelligent online helpdesk system.. IEEE transactions on systems, man, and cybernetics. Part B, Cybernetics : a publication of the IEEE Systems, Man, and Cybernetics Society. https://doi.org/10.1109/tsmcb.2010.2049352
Source records
- pubmed · retrieved 2026-11-10T16:28:47.209Z