Understanding online hospital patient reviews: a nationwide cross-sectional analysis of polarity, actionability and themes.

Lau SYZ, Tse MP, Dhalla I, Nayyar D

DOI: 10.1136/bmjoq-2025-004117
Published: 2026 Jul 20
Container: BMJ open quality
Publisher: Not recorded
Open access: yes

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Cite this work

BibTeX

@article{allodium:10.1136/bmjoq-2025-004117,
  title = {Understanding online hospital patient reviews: a nationwide cross-sectional analysis of polarity, actionability and themes.},
  author = {Lau SYZ and Tse MP and Dhalla I and Nayyar D},
  year = {2026},
  journal = {BMJ open quality},
  doi = {10.1136/bmjoq-2025-004117},
  url = {https://doi.org/10.1136/bmjoq-2025-004117}
}

RIS

TY  - JOUR
TI  - Understanding online hospital patient reviews: a nationwide cross-sectional analysis of polarity, actionability and themes.
AU  - Lau SYZ
AU  - Tse MP
AU  - Dhalla I
AU  - Nayyar D
PY  - 2026
JO  - BMJ open quality
DO  - 10.1136/bmjoq-2025-004117
UR  - https://doi.org/10.1136/bmjoq-2025-004117
ER  -

APA

SYZ, L., MP, T., I, D., & D, N. (2026). Understanding online hospital patient reviews: a nationwide cross-sectional analysis of polarity, actionability and themes.. BMJ open quality. https://doi.org/10.1136/bmjoq-2025-004117

Source records

pubmed · retrieved 2026-09-26T05:47:48.765Z