A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions

Richard L. Oliver

Open source

DOI: 10.1177/002224378001700405
Published: 1980-11
Container: Journal of Marketing Research
Publisher: SAGE Publications
Open access: unknown

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Cite this work

BibTeX

@article{allodium:10.1177/002224378001700405,
  title = {A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions},
  author = {Richard L. Oliver},
  year = {1980},
  journal = {Journal of Marketing Research},
  doi = {10.1177/002224378001700405},
  url = {https://doi.org/10.1177/002224378001700405}
}

RIS

TY  - JOUR
TI  - A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
AU  - Richard L. Oliver
PY  - 1980
JO  - Journal of Marketing Research
DO  - 10.1177/002224378001700405
UR  - https://doi.org/10.1177/002224378001700405
ER  -

APA

Oliver, R. L. (1980). A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions. Journal of Marketing Research. https://doi.org/10.1177/002224378001700405

Source records

crossref · retrieved 2026-11-10T11:25:49.343Z