Contested Automation: Double Indeterminacy, Union Power, and Job Quality in Call Centers.

O'Brady S, Kim J

DOI: 10.1177/07308884261442149
Published: 2026 Nov
Container: Work and occupations
Publisher: Not recorded
Open access: yes

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Cite this work

BibTeX

@article{allodium:10.1177/07308884261442149,
  title = {Contested Automation: Double Indeterminacy, Union Power, and Job Quality in Call Centers.},
  author = {O'Brady S and Kim J},
  year = {2026},
  journal = {Work and occupations},
  doi = {10.1177/07308884261442149},
  url = {https://doi.org/10.1177/07308884261442149}
}

RIS

TY  - JOUR
TI  - Contested Automation: Double Indeterminacy, Union Power, and Job Quality in Call Centers.
AU  - O'Brady S
AU  - Kim J
PY  - 2026
JO  - Work and occupations
DO  - 10.1177/07308884261442149
UR  - https://doi.org/10.1177/07308884261442149
ER  -

APA

S, O., & J, K. (2026). Contested Automation: Double Indeterminacy, Union Power, and Job Quality in Call Centers.. Work and occupations. https://doi.org/10.1177/07308884261442149

Source records

pubmed · retrieved 2026-09-26T00:40:25.453Z