Work environment service quality and occupant loyalty in Business Process Outsourcing (BPO) office buildings: Integrating SERVQUAL and facilities management dimensions.
- DOI
- 10.1177/10519815261487195
- Published
- 2026 Sep 12
- Container
- Work (Reading, Mass.)
- Publisher
- Not recorded
- Open access
- unknown
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Cite this work
BibTeX
@article{allodium:10.1177/10519815261487195,
title = {Work environment service quality and occupant loyalty in Business Process Outsourcing (BPO) office buildings: Integrating SERVQUAL and facilities management dimensions.},
author = {Santos KF and Prasetyo YT and Nadlifatin R and Gumasing MJJ},
year = {2026},
journal = {Work (Reading, Mass.)},
doi = {10.1177/10519815261487195},
url = {https://doi.org/10.1177/10519815261487195}
}RIS
TY - JOUR TI - Work environment service quality and occupant loyalty in Business Process Outsourcing (BPO) office buildings: Integrating SERVQUAL and facilities management dimensions. AU - Santos KF AU - Prasetyo YT AU - Nadlifatin R AU - Gumasing MJJ PY - 2026 JO - Work (Reading, Mass.) DO - 10.1177/10519815261487195 UR - https://doi.org/10.1177/10519815261487195 ER -
APA
KF, S., YT, P., R, N., & MJJ, G. (2026). Work environment service quality and occupant loyalty in Business Process Outsourcing (BPO) office buildings: Integrating SERVQUAL and facilities management dimensions.. Work (Reading, Mass.). https://doi.org/10.1177/10519815261487195
Source records
- pubmed · retrieved 2026-11-10T13:56:02.252Z