Interpretable SHAP-based machine learning framework for patient satisfaction prediction: a case study in Thammasat University Hospital

Tanatorn Tanantong, Warut Pannakkong, Nittaya Chemkomnerd, Prachya Boonkwan

Open source

DOI
10.1186/s12911-026-03647-2
Published
2026-07-02
Container
BMC Medical Informatics and Decision Making
Publisher
Springer Science and Business Media LLC
Open access
unknown

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BibTeX

@article{allodium:10.1186/s12911-026-03647-2,
  title = {Interpretable SHAP-based machine learning framework for patient satisfaction prediction: a case study in Thammasat University Hospital},
  author = {Tanatorn Tanantong and Warut Pannakkong and Nittaya Chemkomnerd and Prachya Boonkwan},
  year = {2026},
  journal = {BMC Medical Informatics and Decision Making},
  doi = {10.1186/s12911-026-03647-2},
  url = {https://doi.org/10.1186/s12911-026-03647-2}
}

RIS

TY  - JOUR
TI  - Interpretable SHAP-based machine learning framework for patient satisfaction prediction: a case study in Thammasat University Hospital
AU  - Tanatorn Tanantong
AU  - Warut Pannakkong
AU  - Nittaya Chemkomnerd
AU  - Prachya Boonkwan
PY  - 2026
JO  - BMC Medical Informatics and Decision Making
DO  - 10.1186/s12911-026-03647-2
UR  - https://doi.org/10.1186/s12911-026-03647-2
ER  - 

APA

Tanantong, T., Pannakkong, W., Chemkomnerd, N., & Boonkwan, P. (2026). Interpretable SHAP-based machine learning framework for patient satisfaction prediction: a case study in Thammasat University Hospital. BMC Medical Informatics and Decision Making. https://doi.org/10.1186/s12911-026-03647-2

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