Mobile Application and Customer Effort: A Multigroup Analysis Among Energy Customers in Malaysia

Abdul Rahman Zahari, Elinda Esa

Open source

DOI: 10.15282/ijim.19.4.2025.12176
Published: December
Container: International Journal of Industrial Management
Publisher: Not recorded
Open access: yes

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Cite this work

BibTeX

@article{allodium:10.15282/ijim.19.4.2025.12176,
  title = {Mobile Application and Customer Effort: A Multigroup Analysis Among Energy Customers in Malaysia},
  author = {Abdul Rahman Zahari and Elinda Esa},
  year = {2025},
  journal = {International Journal of Industrial Management},
  doi = {10.15282/ijim.19.4.2025.12176},
  url = {https://doi.org/10.15282/ijim.19.4.2025.12176}
}

RIS

TY  - JOUR
TI  - Mobile Application and Customer Effort: A Multigroup Analysis Among Energy Customers in Malaysia
AU  - Abdul Rahman Zahari
AU  - Elinda Esa
PY  - 2025
JO  - International Journal of Industrial Management
DO  - 10.15282/ijim.19.4.2025.12176
UR  - https://doi.org/10.15282/ijim.19.4.2025.12176
ER  -

APA

Zahari, A. R., & Esa, E. (2025). Mobile Application and Customer Effort: A Multigroup Analysis Among Energy Customers in Malaysia. International Journal of Industrial Management. https://doi.org/10.15282/ijim.19.4.2025.12176

Source records

doaj · retrieved 2026-09-25T12:32:50.375Z