Management of relationship between customer satisfaction and services in hotel industry in Prishtina

Shpresa Reshidi, Adelina Zeqiri, Saranda Kajtazi

DOI: 10.21113/iir.v6i2.265
Published: 2017-01-05
Container: ILIRIA International Review
Publisher: Not recorded
Open access: yes

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Cite this work

BibTeX

@article{allodium:10.21113/iir.v6i2.265,
  title = {Management of relationship between customer satisfaction and services in hotel industry in Prishtina},
  author = {Shpresa Reshidi and Adelina Zeqiri and Saranda Kajtazi},
  year = {2017},
  journal = {ILIRIA International Review},
  doi = {10.21113/iir.v6i2.265},
  url = {https://doi.org/10.21113/iir.v6i2.265}
}

RIS

TY  - JOUR
TI  - Management of relationship between customer satisfaction and services in hotel industry in Prishtina
AU  - Shpresa Reshidi
AU  - Adelina Zeqiri
AU  - Saranda Kajtazi
PY  - 2017
JO  - ILIRIA International Review
DO  - 10.21113/iir.v6i2.265
UR  - https://doi.org/10.21113/iir.v6i2.265
ER  -

APA

Reshidi, S., Zeqiri, A., & Kajtazi, S. (2017). Management of relationship between customer satisfaction and services in hotel industry in Prishtina. ILIRIA International Review. https://doi.org/10.21113/iir.v6i2.265

Source records

hal · retrieved 2026-09-26T09:12:01.821Z