Usability and User Experience Assessment of Health Care Conversational Agents Using Validated Subjective Instruments: Systematic Review and Comparative Analysis

João Pavão, Rute Bastardo, Anabela Gonçalves Silva, Nelson Pacheco Rocha

Open source

DOI
10.2196/102911
Published
2026-07-30
Container
JMIR Human Factors
Publisher
JMIR Publications Inc.
Open access
unknown

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BibTeX

@article{allodium:10.2196/102911,
  title = {Usability and User Experience Assessment of Health Care Conversational Agents Using Validated Subjective Instruments: Systematic Review and Comparative Analysis},
  author = {João Pavão and Rute Bastardo and Anabela Gonçalves Silva and Nelson Pacheco Rocha},
  year = {2026},
  journal = {JMIR Human Factors},
  doi = {10.2196/102911},
  url = {https://doi.org/10.2196/102911}
}

RIS

TY  - JOUR
TI  - Usability and User Experience Assessment of Health Care Conversational Agents Using Validated Subjective Instruments: Systematic Review and Comparative Analysis
AU  - João Pavão
AU  - Rute Bastardo
AU  - Anabela Gonçalves Silva
AU  - Nelson Pacheco Rocha
PY  - 2026
JO  - JMIR Human Factors
DO  - 10.2196/102911
UR  - https://doi.org/10.2196/102911
ER  - 

APA

Pavão, J., Bastardo, R., Silva, A. G., & Rocha, N. P. (2026). Usability and User Experience Assessment of Health Care Conversational Agents Using Validated Subjective Instruments: Systematic Review and Comparative Analysis. JMIR Human Factors. https://doi.org/10.2196/102911

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