Classifying Patient Complaints Using Artificial Intelligence-Powered Large Language Models: Cross-Sectional Study.

Koh SWC, Wong ERN, Tan JCM, van der Lubbe SCC, Goh JC, Ching ESY, Chia IWY, Low SH, Ang PY, Quek Q, Motani M, Valderas JM

Open source

DOI: 10.2196/74231
Published: 2025 Aug 6
Container: Journal of medical Internet research
Publisher: Not recorded
Open access: yes

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Cite this work

BibTeX

@article{allodium:10.2196/74231,
  title = {Classifying Patient Complaints Using Artificial Intelligence-Powered Large Language Models: Cross-Sectional Study.},
  author = {Koh SWC and Wong ERN and Tan JCM and van der Lubbe SCC and Goh JC and Ching ESY and Chia IWY and Low SH and Ang PY and Quek Q and Motani M and Valderas JM},
  year = {2025},
  journal = {Journal of medical Internet research},
  doi = {10.2196/74231},
  url = {https://doi.org/10.2196/74231}
}

RIS

TY  - JOUR
TI  - Classifying Patient Complaints Using Artificial Intelligence-Powered Large Language Models: Cross-Sectional Study.
AU  - Koh SWC
AU  - Wong ERN
AU  - Tan JCM
AU  - van der Lubbe SCC
AU  - Goh JC
AU  - Ching ESY
AU  - Chia IWY
AU  - Low SH
AU  - Ang PY
AU  - Quek Q
AU  - Motani M
AU  - Valderas JM
PY  - 2025
JO  - Journal of medical Internet research
DO  - 10.2196/74231
UR  - https://doi.org/10.2196/74231
ER  -

APA

SWC, K., ERN, W., JCM, T., SCC, V. D. L., JC, G., ESY, C., IWY, C., SH, L., PY, A., Q, Q., M, M., & JM, V. (2025). Classifying Patient Complaints Using Artificial Intelligence-Powered Large Language Models: Cross-Sectional Study.. Journal of medical Internet research. https://doi.org/10.2196/74231

Source records

pubmed · retrieved 2026-11-10T07:30:53.507Z