Feeling or thinking? User aversion to AI customer service in online education

Yuan He, Lin Huang

Open source

DOI: 10.3389/fpsyg.2026.1956842
Published: 2026-10-15
Container: Frontiers in Psychology
Publisher: Frontiers Media SA
Open access: unknown

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Cite this work

BibTeX

@article{allodium:10.3389/fpsyg.2026.1956842,
  title = {Feeling or thinking? User aversion to AI customer service in online education},
  author = {Yuan He and Lin Huang},
  year = {2026},
  journal = {Frontiers in Psychology},
  doi = {10.3389/fpsyg.2026.1956842},
  url = {https://doi.org/10.3389/fpsyg.2026.1956842}
}

RIS

TY  - JOUR
TI  - Feeling or thinking? User aversion to AI customer service in online education
AU  - Yuan He
AU  - Lin Huang
PY  - 2026
JO  - Frontiers in Psychology
DO  - 10.3389/fpsyg.2026.1956842
UR  - https://doi.org/10.3389/fpsyg.2026.1956842
ER  -

APA

He, Y., & Huang, L. (2026). Feeling or thinking? User aversion to AI customer service in online education. Frontiers in Psychology. https://doi.org/10.3389/fpsyg.2026.1956842

Source records

crossref · retrieved 2026-11-10T10:55:13.676Z