Mapping Customer Relationship Management Research in Higher Education: Trends and Future Directions

Fithriyyah Shalihati, Ujang Sumarwan, Hartoyo Hartoyo, Lilik Noor Yuliati

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DOI: 10.3390/admsci15020068
Published: 2025-02-19
Container: Administrative Sciences
Publisher: MDPI AG
Open access: unknown

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Cite this work

BibTeX

@article{allodium:10.3390/admsci15020068,
  title = {Mapping Customer Relationship Management Research in Higher Education: Trends and Future Directions},
  author = {Fithriyyah Shalihati and Ujang Sumarwan and Hartoyo Hartoyo and Lilik Noor Yuliati},
  year = {2025},
  journal = {Administrative Sciences},
  doi = {10.3390/admsci15020068},
  url = {https://doi.org/10.3390/admsci15020068}
}

RIS

TY  - JOUR
TI  - Mapping Customer Relationship Management Research in Higher Education: Trends and Future Directions
AU  - Fithriyyah Shalihati
AU  - Ujang Sumarwan
AU  - Hartoyo Hartoyo
AU  - Lilik Noor Yuliati
PY  - 2025
JO  - Administrative Sciences
DO  - 10.3390/admsci15020068
UR  - https://doi.org/10.3390/admsci15020068
ER  -

APA

Shalihati, F., Sumarwan, U., Hartoyo, H., & Yuliati, L. N. (2025). Mapping Customer Relationship Management Research in Higher Education: Trends and Future Directions. Administrative Sciences. https://doi.org/10.3390/admsci15020068

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crossref · retrieved 2026-11-06T11:34:23.067Z