Service Orientation and Customer Performance: Triad Perspectives of Sales Managers, Sales Employees, and Customers
- DOI
- 10.3390/bs12100373
- Published
- 2022-09-30
- Container
- Behavioral Sciences
- Publisher
- MDPI AG
- Open access
- unknown
Credibility signals
uncertain Score 64/100 under policy 1.0.0. This is a metadata assessment, not a judgment of the paper's conclusions.
Show all credibility signals
- supportingDOI registered: A matching record was returned by Crossref.
- supportingDOI resolves: A matching record was returned by Crossref.
- not scoredDirectory of Open Access Journals: No matching DOAJ record was present in this response. No allow-list match; this is not evidence of low credibility.
- not scoredMEDLINE indexed: Not checked or no result supplied; no credibility inference made.
- not scoredOpenAlex core source: Not checked or no result supplied; no credibility inference made.
- not scoredKnown publisher allow-list: Not checked or no result supplied; no credibility inference made.
- not scoredROR affiliation: Not checked or no result supplied; no credibility inference made.
- not scoredRetraction Watch retraction: No retraction notice matched this DOI in the deployed snapshot. No matching event found; coverage may be incomplete.
- not scoredRetraction Watch expression of concern: No expression of concern notice matched this DOI in the deployed snapshot. No matching event found; coverage may be incomplete.
- not scoredRetraction Watch correction: No correction notice matched this DOI in the deployed snapshot. No matching event found; coverage may be incomplete.
- not scoredRetraction Watch reinstatement: No reinstatement notice matched this DOI in the deployed snapshot. No matching event found; coverage may be incomplete.
- not scoredOpen access status: Not checked or no result supplied; no credibility inference made.
- not scoredPublication license: Not checked or no result supplied; no credibility inference made.
- not scoredPublication version: A publication version was supplied but is not scored.
- supportingMetadata completeness: All 6 scored descriptive metadata groups are present.
Cite this work
BibTeX
@article{allodium:10.3390/bs12100373,
title = {Service Orientation and Customer Performance: Triad Perspectives of Sales Managers, Sales Employees, and Customers},
author = {Ho-Taek Yi and MinKyung Lee and Kyungdo Park},
year = {2022},
journal = {Behavioral Sciences},
doi = {10.3390/bs12100373},
url = {https://doi.org/10.3390/bs12100373}
}RIS
TY - JOUR TI - Service Orientation and Customer Performance: Triad Perspectives of Sales Managers, Sales Employees, and Customers AU - Ho-Taek Yi AU - MinKyung Lee AU - Kyungdo Park PY - 2022 JO - Behavioral Sciences DO - 10.3390/bs12100373 UR - https://doi.org/10.3390/bs12100373 ER -
APA
Yi, H., Lee, M., & Park, K. (2022). Service Orientation and Customer Performance: Triad Perspectives of Sales Managers, Sales Employees, and Customers. Behavioral Sciences. https://doi.org/10.3390/bs12100373
Source records
- crossref · retrieved 2026-09-26T04:35:41.880Z