When Trust and Privacy Pull in Opposite Directions: Consumer Decision Making with Conversational AI

Fengying Zhuo, Junqing Zhu, Chenshu Liu

Open source

DOI: 10.3390/bs16101854
Published: 2026-10-09
Container: Behavioral Sciences
Publisher: MDPI AG
Open access: unknown

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Cite this work

BibTeX

@article{allodium:10.3390/bs16101854,
  title = {When Trust and Privacy Pull in Opposite Directions: Consumer Decision Making with Conversational AI},
  author = {Fengying Zhuo and Junqing Zhu and Chenshu Liu},
  year = {2026},
  journal = {Behavioral Sciences},
  doi = {10.3390/bs16101854},
  url = {https://doi.org/10.3390/bs16101854}
}

RIS

TY  - JOUR
TI  - When Trust and Privacy Pull in Opposite Directions: Consumer Decision Making with Conversational AI
AU  - Fengying Zhuo
AU  - Junqing Zhu
AU  - Chenshu Liu
PY  - 2026
JO  - Behavioral Sciences
DO  - 10.3390/bs16101854
UR  - https://doi.org/10.3390/bs16101854
ER  -

APA

Zhuo, F., Zhu, J., & Liu, C. (2026). When Trust and Privacy Pull in Opposite Directions: Consumer Decision Making with Conversational AI. Behavioral Sciences. https://doi.org/10.3390/bs16101854

Source records

crossref · retrieved 2026-11-05T19:22:25.798Z