The mediating role of employee job performance in the impact of open book management dimensions on customer satisfaction
- DOI
- 10.3846/btp.2018.16
- Published
- July
- Container
- Business: Theory and Practice
- Publisher
- Not recorded
- Open access
- yes
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uncertain Score 53/100 under policy 1.0.0. This is a metadata assessment, not a judgment of the paper's conclusions.
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Cite this work
BibTeX
@article{allodium:10.3846/btp.2018.16,
title = {The mediating role of employee job performance in the impact of open book management dimensions on customer satisfaction},
author = {Faisal Abdulkarim Alkhamis},
year = {2018},
journal = {Business: Theory and Practice},
doi = {10.3846/btp.2018.16},
url = {https://doi.org/10.3846/btp.2018.16}
}RIS
TY - JOUR TI - The mediating role of employee job performance in the impact of open book management dimensions on customer satisfaction AU - Faisal Abdulkarim Alkhamis PY - 2018 JO - Business: Theory and Practice DO - 10.3846/btp.2018.16 UR - https://doi.org/10.3846/btp.2018.16 ER -
APA
Alkhamis, F. A. (2018). The mediating role of employee job performance in the impact of open book management dimensions on customer satisfaction. Business: Theory and Practice. https://doi.org/10.3846/btp.2018.16
Source records
- doaj · retrieved 2026-09-25T04:05:37.994Z