A Novel UX-Centered ITSM Framework for Technology Startups: Beyond Traditional Service Management

Marcel Marcel, Tubagus Ahmad Marzuqi

Open source

DOI: 10.51519/journalisi.v7i2.1118
Published: 2025-06-30
Container: Journal of Information Systems and Informatics
Publisher: Asosiasi Doktor Sistem Informasi Indonesia
Open access: unknown

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Cite this work

BibTeX

@article{allodium:10.51519/journalisi.v7i2.1118,
  title = {A Novel UX-Centered ITSM Framework for Technology Startups: Beyond Traditional Service Management},
  author = {Marcel Marcel and Tubagus Ahmad Marzuqi},
  year = {2025},
  journal = {Journal of Information Systems and Informatics},
  doi = {10.51519/journalisi.v7i2.1118},
  url = {https://doi.org/10.51519/journalisi.v7i2.1118}
}

RIS

TY  - JOUR
TI  - A Novel UX-Centered ITSM Framework for Technology Startups: Beyond Traditional Service Management
AU  - Marcel Marcel
AU  - Tubagus Ahmad Marzuqi
PY  - 2025
JO  - Journal of Information Systems and Informatics
DO  - 10.51519/journalisi.v7i2.1118
UR  - https://doi.org/10.51519/journalisi.v7i2.1118
ER  -

APA

Marcel, M., & Marzuqi, T. A. (2025). A Novel UX-Centered ITSM Framework for Technology Startups: Beyond Traditional Service Management. Journal of Information Systems and Informatics. https://doi.org/10.51519/journalisi.v7i2.1118

Source records

crossref · retrieved 2026-09-25T07:39:56.994Z