Service quality and customer satisfaction in the banking industry: an empirical study in Vietnam
- DOI
- 10.5281/zenodo.7089689
- Published
- 2022
- Container
- Not recorded
- Publisher
- Zenodo
- Open access
- yes
Credibility signals
limited evidence Score 47/100 under policy 1.0.0. This is a metadata assessment, not a judgment of the paper's conclusions.
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Cite this work
BibTeX
@article{allodium:10.5281/zenodo.7089689,
title = {Service quality and customer satisfaction in the banking industry: an empirical study in Vietnam},
author = {Hoang, Anh Duy and Nguyen, Thanh Huyen},
year = {2022},
doi = {10.5281/zenodo.7089689},
url = {https://doi.org/10.5281/zenodo.7089689}
}RIS
TY - JOUR TI - Service quality and customer satisfaction in the banking industry: an empirical study in Vietnam AU - Hoang, Anh Duy AU - Nguyen, Thanh Huyen PY - 2022 DO - 10.5281/zenodo.7089689 UR - https://doi.org/10.5281/zenodo.7089689 ER -
APA
Duy, H. A., & Huyen, N. T. (2022). Service quality and customer satisfaction in the banking industry: an empirical study in Vietnam. https://doi.org/10.5281/zenodo.7089689