E-satisfaction as a mediator between consumer loyalty and E-CRM: The context of Lebanese e-commerce

Joumana Younis, Hameed Al-Shammari, Hussin Jose Hejase, Mazen Massoud, Ale Jose Hejase

DOI: 10.53894/ijirss.v7i3.2987
Published: 2024-04-03
Container: International Journal of Innovative Research and Scientific Studies
Publisher: Not recorded
Open access: yes

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Cite this work

BibTeX

@article{allodium:10.53894/ijirss.v7i3.2987,
  title = {E-satisfaction as a mediator between consumer loyalty and E-CRM: The context of Lebanese e-commerce},
  author = {Joumana Younis and Hameed Al-Shammari and Hussin Jose Hejase and Mazen Massoud and Ale Jose Hejase},
  year = {2024},
  journal = {International Journal of Innovative Research and Scientific Studies},
  doi = {10.53894/ijirss.v7i3.2987},
  url = {https://doi.org/10.53894/ijirss.v7i3.2987}
}

RIS

TY  - JOUR
TI  - E-satisfaction as a mediator between consumer loyalty and E-CRM: The context of Lebanese e-commerce
AU  - Joumana Younis
AU  - Hameed Al-Shammari
AU  - Hussin Jose Hejase
AU  - Mazen Massoud
AU  - Ale Jose Hejase
PY  - 2024
JO  - International Journal of Innovative Research and Scientific Studies
DO  - 10.53894/ijirss.v7i3.2987
UR  - https://doi.org/10.53894/ijirss.v7i3.2987
ER  -

APA

Younis, J., Al-Shammari, H., Hejase, H. J., Massoud, M., & Hejase, A. J. (2024). E-satisfaction as a mediator between consumer loyalty and E-CRM: The context of Lebanese e-commerce. International Journal of Innovative Research and Scientific Studies. https://doi.org/10.53894/ijirss.v7i3.2987

Source records

hal · retrieved 2026-09-27T09:53:43.982Z