Optimization of multi-channel and multi-skill call centers

Benjamin Legros

Open source

DOI: 10.70675/15d354d9z81dbz422cz84f4z10272236dae7
Published: Not recorded
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Publisher: Agence Bibliographique de l'Enseignement Supérieur
Open access: unknown

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Cite this work

BibTeX

@article{allodium:10.70675/15d354d9z81dbz422cz84f4z10272236dae7,
  title = {Optimization of multi-channel and multi-skill call centers},
  author = {Benjamin Legros},
  doi = {10.70675/15d354d9z81dbz422cz84f4z10272236dae7},
  url = {https://doi.org/10.70675/15d354d9z81dbz422cz84f4z10272236dae7}
}

RIS

TY  - JOUR
TI  - Optimization of multi-channel and multi-skill call centers
AU  - Benjamin Legros
DO  - 10.70675/15d354d9z81dbz422cz84f4z10272236dae7
UR  - https://doi.org/10.70675/15d354d9z81dbz422cz84f4z10272236dae7
ER  -

APA

Legros, B. (n.d.). Optimization of multi-channel and multi-skill call centers. https://doi.org/10.70675/15d354d9z81dbz422cz84f4z10272236dae7

Source records

crossref · retrieved 2026-09-26T15:04:56.616Z