Service Quality and Customer Relationship Management on Customer Loyalty: The Mediating Role of Customer Satisfaction
- DOI
- 10.9734/ajeba/2024/v24i61380
- Published
- 2024-06-07
- Container
- Asian Journal of Economics, Business and Accounting
- Publisher
- Not recorded
- Open access
- no
Credibility signals
limited evidence Score 43/100 under policy 1.0.0. This is a metadata assessment, not a judgment of the paper's conclusions.
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Cite this work
BibTeX
@article{allodium:10.9734/ajeba/2024/v24i61380,
title = {Service Quality and Customer Relationship Management on Customer Loyalty: The Mediating Role of Customer Satisfaction},
author = {Said Ramadhan and Nur Laili Fikriah},
year = {2024},
journal = {Asian Journal of Economics, Business and Accounting},
doi = {10.9734/ajeba/2024/v24i61380},
url = {https://doi.org/10.9734/ajeba/2024/v24i61380}
}RIS
TY - JOUR TI - Service Quality and Customer Relationship Management on Customer Loyalty: The Mediating Role of Customer Satisfaction AU - Said Ramadhan AU - Nur Laili Fikriah PY - 2024 JO - Asian Journal of Economics, Business and Accounting DO - 10.9734/ajeba/2024/v24i61380 UR - https://doi.org/10.9734/ajeba/2024/v24i61380 ER -
APA
Ramadhan, S., & Fikriah, N. L. (2024). Service Quality and Customer Relationship Management on Customer Loyalty: The Mediating Role of Customer Satisfaction. Asian Journal of Economics, Business and Accounting. https://doi.org/10.9734/ajeba/2024/v24i61380
Source records
- hal · retrieved 2026-09-25T11:51:58.698Z