Service recovery's influence on perceived justice and relationship quality
- Type
- Retraction
- Notice date
- 10/30/2009 0:00
- Journal
- 2009 International Conference on Management and Service Science
- Publisher
- IEEE: Institute of Electrical and Electronics Engineers
- Notice DOI
- 10.1109/icmss.2009.5301472
- Original paper DOI
- 10.1109/icmss.2009.5301472