Service complaint identification in hotel social media: A two-step classification approach
- Type
- Retraction
- Notice date
- 12/15/2021 0:00
- Journal
- International Journal of Electrical Engineering & Education
- Publisher
- SAGE Publications
- Notice DOI
- 10.1177/00207209211064059
- Original paper DOI
- 10.1177/0020720920928467