Beyond surface acting: a mixed-methods investigation of an ACT-based intervention for promoting psychological flexibility and regulatory shift in hotel frontline emotional labor

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This mixed-methods study investigates an 8-session Acceptance and Commitment Therapy (ACT) intervention adapted for Thai hotel employees to address emotional labor challenges. The research combines qualitative interviews with a quasi-experimental evaluation of the MINNICHA Model, comparing participants against a control group using measures of psychological flexibility, self-compassion, and emotional acting styles. Results indicate significant improvements in deep acting and psychological flexibility among those receiving the intervention compared to the control group.

ID
cd31e278ad154e4c
Source org
PubMed Central
Author
Minnicha Yarosake (Burapha University), Juthamas Haenjohn (Burapha University), Warakorn Supwirapakorn (Burapha University)
Published
2026-05-25
OA status
gold
DOI
10.3389/fpsyt.2026.1785171
PMID
Not recorded
PMCID
Not recorded
Citations
0

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BibTeX

@article{allodium:cd31e278ad154e4c,
  title = {Beyond surface acting: a mixed-methods investigation of an ACT-based intervention for promoting psychological flexibility and regulatory shift in hotel frontline emotional labor},
  author = {Minnicha Yarosake and Juthamas Haenjohn and Warakorn Supwirapakorn},
  year = {2026},
  journal = {PubMed Central},
  doi = {10.3389/fpsyt.2026.1785171},
  url = {https://doi.org/10.3389/fpsyt.2026.1785171}
}

RIS

TY  - JOUR
TI  - Beyond surface acting: a mixed-methods investigation of an ACT-based intervention for promoting psychological flexibility and regulatory shift in hotel frontline emotional labor
AU  - Yarosake, Minnicha
AU  - Haenjohn, Juthamas
AU  - Supwirapakorn, Warakorn
PY  - 2026
PB  - PubMed Central
DO  - 10.3389/fpsyt.2026.1785171
UR  - https://doi.org/10.3389/fpsyt.2026.1785171
ER  -

APA

Yarosake, M., Haenjohn, J., & Supwirapakorn, W. (2026). Beyond surface acting: a mixed-methods investigation of an ACT-based intervention for promoting psychological flexibility and regulatory shift in hotel frontline emotional labor. PubMed Central. https://doi.org/10.3389/fpsyt.2026.1785171

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